Privacy Policy – iChauffeur
Plain-Language Summary
At iChauffeur, your privacy and security are our top priorities. We only collect the personal information needed to provide our chauffeur and airport transfer services, such as your name, contact details, flight information, and payment details.
We do not track your browsing behavior or collect personal data via cookies – all technical info collected (IP, browser type, device) is anonymous and used strictly for security.
Children under 18 are not allowed to use our services, and any accidental data collection from minors is deleted immediately. You have full control over your data, including the right to access, correct, or delete it.
1. Information We Collect
We may collect the following personal information when you use our services or make a booking:
– Name, email address, phone number, and address.
– Flight information to monitor arrivals and ensure timely pick-up.
– Payment details, securely processed via third-party providers such as Wise Business and PayPal.
2. How We Collect Information
We collect personal information primarily through our website booking forms. We may also request information via messaging apps (e.g., WhatsApp) only when necessary to provide our services.
3. Purpose of Collection
Your personal information is collected for the following purposes:
– To process bookings and payments securely.
– To track flight numbers for timely pick-up without sharing personal data with flight monitoring services.
– To contact clients if needed via email, phone, or messaging services.
4. Data Sharing
We do not share personal information with flight monitoring services. Personal data may be shared only with third-party service providers strictly necessary for payment processing or service delivery. We may also disclose information if required by law or for legal purposes.
5. Storage & Security
We store personal data securely with access limited to authorized personnel. Standard technical and organizational measures are in place to protect your information against unauthorized access, loss, or misuse. Data is retained only as long as necessary to fulfill the purposes of collection or comply with legal obligations.
6. User Rights
Users have the right to:
– Request deletion of their personal data.
– Correct inaccurate or incomplete information.
– Withdraw consent at any time, which will result in immediate deletion of their data.
These rights are available under various legal frameworks, including GDPR (EU), LGPD (Brazil), and U.S. state privacy laws (e.g., California, Virginia, Colorado).
Requests are free of charge and should be directed to:
Email: [email protected]
Requests will be responded to within one month (or 15 days under LGPD for full disclosures).
7. Device Information & Security Tracking
We may collect technical information such as device type, IP address, and browser information **only when you finalize a booking**. This data is used strictly for security and fraud prevention.
We use **Cloudflare** for DNS and security services. NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS. We do **not** collect data for advertising, detailed usage tracking, location tracking, or browsing behavior.
8. Children’s Privacy
iChauffeur does not knowingly collect or solicit personal information from children under the age of 18. If we discover that we have collected personal data from a child without parental consent, we will delete it immediately.
9. Data Retention
We retain personal data only as long as necessary to provide our services or comply with legal obligations, after which it is securely deleted.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the revised policy will take effect immediately upon publication.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us at:
Email: [email protected]